Dear Sir / Ma'm
Good Day
Now I am giving you the description of cheating stuff done by one of your DTDC outlet. I booked one courier on 19th of January from Begusarai DTDC outlet via (Consignment number K52039764). The outlet person told that it will take maximum 48 hour to reach the destination as he will be sending it via DTDC plus, " A special service of DTDC" with following features http://dtdc.in/subpages/products/DTDCplus.html. He asked me to pay for Rs : 120/- for the same. I did the same as he told. But when I tracked the status of packet on 21st of January, it was showing the booking date as 20th of January. Still I was waited to get deliver the packet. But on 22nd also it didn't get deliver. When I checked the receipt given by outlet person I came to know he booked it via DTDC Lite service and did the fraud job for taking money from me.
I also like to mention the weight of packet will be approximate less then 20 grams. When it was not even delivered on 23rd I meet the outlet person again, Now he made a new excuses that delay is because of nonavailability of DTDC outlet in receiver area (Pin code -500046) while I personally know it's there.
Now my question is :
i) Why DTDC people asked me to pay for 120 rupees while for metro city (Hyderabad) it costs only rupees 70 /- . (http://www.dtdc.in/subpages/services/tariff.html)
ii) Why did he lie that he is sending by DTDC Plus service and it will get deliver within 48 hour (delivery will be on or before 21st of January) as it was containing interview call letter (I mentioned the same with outlet person). Please let me tell who is responsible for this unexpected loss in career growth.
iii) Should I think that DTDC also keep the person who can cheat so better should not use for next time?
Please do appropriate for the same.
Waiting for your responses.
Thanks and Regards
Abhishek Anand
919441175395
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