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About sever jam

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Municipal Corporation, Lucknow

I live in Ashray, Udyan II, Eldeco Raebareli road Lucknow. The colony has handed over to Nagar Nigam by Eldeco, so the cleaning of colony is to be done by Nagar Nigam. We are paying for this work to a private Safai Wala though Tax are paid to Nagar Nigam. For what purpose this tax is paid? These days the sever has been chocked, so we want to inform Nagar Nigam to send men to do the job as soon as possible.