Dear Sir,
My name is Ajay Sahu and I am currently residing in the United Kingdom. I just want to bring your attention regarding my wife’s passport which we have applied on your Bhopal branch on 23.8.2010. (Applicant’s name: Abhilasha Sahu: File No. A025129 and Key No.-6502512910). I am deeply disaapointed by the whole system and have serious grievances. My wife applied for the passport there in person. We wanted to apply for the Tatkal scheme but unfortunately there was some alleged problem with the paper work so we had to applied for the ordinary passport.
Unfortunately looking at the website till last week it was updated regarding my wife’s details that the police check has been received and the passport will be dispatched on 13th December. Now the status has been changed suddenly on 19-11 and it states that ‘Please furnish a fresh application form with all the columns filled up, all declarations signed and photographs affixed in the boxes given in the form’. My wife went to submit her application in person and submitted it herself after being duly checked by some official person, then how come now this query of filling a new form has arised? In the matter we are supposed to issued the passport within three months so I have planned to have an operation on my knee on 3rd of December in UK. I assumed that this much time should be sufficient for us to get the passport and get the British visa. I have already provisionally booked my wife’s flight on 30th November for London. I am just wondering that if I wont get my wife’s passport then it seems very unlikely that she will be able to look after me after my operation.
Could I request you to kindly look into the matter and let me know what is the problem please. I also request to get my wife’s passport issued immediately. I have also tried to contact the enquiry number of passport at Bhopal ie., 0755.2775660 and 0755.2775927 but there is no reply. I have been requesting for the last two-three weeks to expedite the process but nobody has even bothered to reply to my emails. I wonder why we have these system, when we cannot afford to answer our client’s queries. I just want to say that kindly consider my case as an exceptional case and please process my wife’s passport as soon as possible please.
Thank you very much
Kind Regards
Ajay Sahu
My Wife’s Details:
Abhilasha Sahu
File No. A025129 and Key No.-6502512910
Address: E 14 Balwant Nagar, Gandhi Road,
Gwalior, MP 474002
Telephone 09425370322
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