Magic bricks kept calling me to upgrade to a paid lisiting on their site and told me how benificial it would be.
i paid the amount required by cheque.
they promised me that within - 4 days i would get a mailer form & emails wd be sent to a huge group of potential customers as identified by them.
Alos i wd be upgraded from free to premium listing
But my free listing was not upgraded by them and it expired
when i saw this i told them & then they realized what had happened. they updated my listing. i lost appx 10 days as their was no listing for this period
the mailer form i was to receive was not sent to me! even on repeated reminders.
finally the mailer form was sent to me. i filled in the required details immediately and sent back to them the same day.
No response from their side. 2 days later they sent me the same for approval. i went thru it & made some changes & approved it. they sent it back to me for approval a few times (i dont know why they wasted time by sending it again when i hv given FINAL APPROVAL!)
by this time i must hv spoken to at least 8-10 people in various departments. i had made many complaints on their site. they wd tell me we will call back BUT DID NOT. How many times- i cannot tell u!! pathetic service.
finally mailer was approved & ready to send. but they started delaying it & would not tell me of a date. then they told me they wd send it almost a week later. when i strongly objected (after making many many calls) they gave me an earlier date.
finally the mailer was sent (appx 40 days after they had taken the money!!!). by now i had lost sooo much valuable time for renting out my property & had told them this on various occasions.
i was told witihn 3 days i wd get the mailer report/status. its been 8 days. their is no reply from them. no email from magic bricks. no call- NOTHING
i called them up & told them about it. as usual some1 is sick, the other person is not on the desk etc etc was told to me. they said they wd call back
NO ONE CALLED BACK (AS USUAL). THIS IS A JOKE!! A BAD NIGHTMARE
also from the time i paid them the money i hv not rcvd even 1 query for my property (its been more than 1. 5 months!!) wat a shock, as during free lisiting i rcvd more than 20 queries in 8-9 days. i told this to them on mail & on phone many many times... no one gave me any reason. i told them there is something wrong for sure. they are not helpful at all. they say it is strange that no queries are coming but no one did anything about it.
i put a property on free lisiting to test out magic bricks using a different account. immediately i am receiving queries in my free account!
very very terrible EXPERIENCE. menatl harrasment!
sorry for ever paying u people.
u hv cheated me. losers!
0 comments