I have been a member of club mahindra since 2007 and have paid all my dues (amounting to over 2 lakhs) etc promptly and well in time. However over the last four years club mahindra has not been able to give me any accomodation whenever i have wanted and also i must mention here that their international tie up is a bloody hoax. while i was denied acco at bkk and pattaya recently with the reason that the alotted rooms are full, i could go to the very same hotell/resort and get acco at over 50% discount on the tariff. tboth the places were practically empty as it was off season. i have been pursuing for a cancellation and refund of membersip amount with them for over 3 weeks now and have spoken to lavanya, gautam, vidya, anusha, phaninder and mr arun prakash. Sadly none of these persons know their MD's name or email ID (apparently a new incumbent has joined recently) also their top management including mr suraj hassan are well insulated from members and at no point in time can a member get to any of them. the call backs promised are never adhered to. i would like to knwo whther any forum (ombudsman types) exists for these time share companies and if so would like to have their contact address/phone numbers.
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