I have a very serious grievences to foward against India Today Book Club. It seems they are here to fleece people by means of marketing bogus products. I am forwading below my complain : (I have also mentioned a list of executives with whom I have spoken & forwarded my complaints)
1) I am Nayan Mehta from Mumbai & Somewhere in April'09, I had received a phone call from the tele marketing executive Mr. Vikas from tel.no. (011) 40502424 offering me a National & International 7 nights/ 8 days holiday stay voucher for a couple with a vaildity for 9 months for Rs.5943/-. He also informed me that apart from other resorts, they had Mahindra Club Resorts on the list of choices along with split of nights. I cross checked him to spell any locations of Mahindra randomly & he informed correctly like of Coorg & Goa, on the basis of the information provided, I immediately purchased one voucher. My order no. is OGA090037950, dt.24/4/09 & my membership no. ITBC 091309. On receiving the parcel I was informed to forward the Voucher code request form to Bangalore to M/s. Big City Promotions to obtain a "Promotional Code". I received the code after a month. On receiving my promotional code from Bangalore, I searched the resort-store.com for Club Mahindra for bookings in August'09, but I was shocked & surprised that I could not find a single resort of Mahindra. I have been trying to locate Club Mahindra resorts from time to time but there is no sign of any of the resorts. I have trying to search for booking from August'09 till lastly 1st week of Jan'2010 but couldnt find any resorts of Club Mahindra. I really feel cheated.
2) I also purchased a movie voucher booklet i.e. one on one tickets free for Rs.588/- vide order # OGA090038622, dt 26/4/09. But it seems it is of no use as I have sent several sms for booking, but I regret that I never received any reply.
Both the products are bogus & useless. I have forwarded my complaints to several executives in Delhi & Bangalore, (I have a list of them with names & dates as mentioned below) but none of them has bothered to slove my complain. Finally I was advised by Mr. Kapil on 22nd Dec'09, when I called him on 011-40502424, to foward my complaint to an email id of Big City, and he also informed that I shall receive a positive respone from your end within 48 hours, but its already over 15 days I havent received any reply. I request you to kindly help me to claim my refund. I shall return back both the products as they are useless & unutilised.
I was sold this product by Mr. Vikas. I have spoken to following executives,
1) Ravindra Singh - 7 Aug'09 @ 1:15 pm
2) Ankush Garg - 21 Aug'09 @ 1:30 pm
3) Ramadin - 25 Aug'09 @ 4:15 pm
4) Narendra Sharma - 30/10/09 (Senior Mrkt).
5) Srikant Sharma - 31/10/09 (Floor Supervisor)
6) Kapil - 22/12/09 @ 4:00 pm
7) Saurabh Awasthi - 5/1 @ 2:00 pm
Emails to [email protected] 24/7/09, 27/7/09, 7/8/09, 2/11/09, 22/12/09
Emails to [email protected] on 24/7/09, 27/7/09, 7/8/09, 2/11/09, 22/12/09
1) Spoke to Ms. Akila 21/5/09 & Ms. Anita 29/5/09 @ Bangalore BigCity.
0 comments