I purchased a DTV connection online from Airtel on 28th.
Your person has not installed it till now.
Your technician came once on 29th and fixed the antenna. But did not install it saying he did not have enough cable.
He promised to return on 30th evening by 6.30 pm. I called him at 6.30 and he asked me to buy cable and keep. I bought cable and waited for him till 8pm.
since he did not come, i contacted him and he said he cant come and asked me to do what ever I can.
Is this Airtel service to customers? I have been using airtel mobile since 2003. never had such bad experience.
I have been calling calling your customer care for the past 3 days and I am getting very bad response from there too..
please tell me how I can cancell my connection. I WANT TO CANCEL MY CONNECTION AND MY MONEY REFUNDED.
Your immediate reply is requested
Regards
Venu Menon
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