I've purchased Airtel DTH connection from VCustomer B1/G3 Mohan Cooperative Industrial Estate, Mathura Road New Delhi on 28/08.
My customer ID is: 3005083477-001
From excutive Tilak Rajput with contact details 9711903135.
But due to Line of Site problem DTH could not be installed at my place. So I requested them to cancel my request and refund my money.
I dropped several mails to [email protected] but no reply except auto generated mails. I also tried to contact to Tilak Rajput on above mentioned phone number but no reply.
I contacted Airtel Support Center through phone but they said my request is canceled from their end so I should collect it from VCustomer.
Till date 26/10 I didn't get my refund. I am frustrated now. Please take appropriate action.