Dear Sir,
I have paid 1650 /- online payment on the dated of 25th May for Airtel DTH Connection. After getting my customer id-3004173537 on the dated of 27th-May, I have requested for installation of Airtel DTH in my home address at Kopar khairane Navi Mumbai, After loading complain in his cust care I have got complain request id- 2871515 and followup for 3 days calling upto 10-15 times but found no response form cust service engineers and executives.
It is showing a very wrong impact towards Airtel DTH Services
As per your TAT of Airtel DTH, within a 72 hours connections should be installed, but It is not installed so far..
Name of Executive who registered my Complain - Mohammad Hasim (Date-27th-May)
Customer id- 3004173537
Order id: 12197253
Complain id- 2871515
Also I have remebered some of your executive who has committed to me for installation of my connection as per schedule of 27th, 28th, 29th and 30th May.
Mr. Rahul, Miss Vibha, Siya, Akash, Sudheer, Arvind
But still I didn't get my DTH conncetions..
I requested to you please take the necessary action to resolve my problem..
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Thanks & Regards
Jeetendra Pandey
Flat no-201, Plot-336 "Shree kripa"
Near Jimmy Tower
Sector 19-C
Kopar khairane
Navi Mumbai-400709
Mob- 91-9320196306
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