To,
Dear Sir,
Sub: Regarding Money theft at BIG BAZAAR – Ameerpet and Negligence in giving us our necessary support and details from BIG BAZAAR Chief Administrative Officer.
Honorable Sir,
This is in regard of the bad reception and ill treated by the Big Bazaar Chief administrative officer in regard to the cash theft at BIG Bazaar on 15 th August at 5.57 pm evening. Inspite of all our efforts to get the footage requested by S.I Mr. Buchaiah, Mr. UGANDHER chief Administrative officer couldn’t give us the CC camera footage and delivers us. The message that the CC footage had been transferred to back up after we had been there of 5 times and giving them PEN drive of 4 GB capacity which we even purchased at BIG BAZZAR.
Dated: 15 August’2010
This is to your kind notice that we had been for shopping at Big Bazaar Ameerpet on Sunday i.e. dated 15th August and it was evening time. We had been purchasing a few household items and my father Mr. Krishna Reddy was on his way to the top floor Via LIFT. As it was crowded and he had to wait at lift door and a trolley was been coming out of lift and he moved back and noticed some one pushing him. Then he suddenly recognized that he lost the Money in his Pocket. (60, 000) Cash.
The theft happened at 5.57 evening at 1st floor lift and they took nearly an hour’s time to show us the CC camera footage at some where around 6.50.
We observed that at the place of theft at 1st floor we notices 2 persons who were rushing away from the lift place immediate after my father was lost money at 5.57 pm evening.
He asked us to give us Police complaint for further action and support from big bazaar.
Dated: 19th August
We approached PS Punjagutta for registering our complaint and after Discussing with Mr. Buchaiah we given a complaint copy to C .I - Punjagutta.
The theft happened at 5.57 evening at 1st floor lift and they took nearly an hour’s time to show us the CC camera footage at some where around 6.50.
We observed that at the place of theft at 1 st floor we notices 2 persons who were rushing away from the lift place immediate after my father was lost money at 5.57 pm evening.
Dated: 21 August
We had given a complaint copy to panjagutta C.I and S.I .He was asked us to get the CC camera footage copy from big Bazaar.
We approached Mr. UGANDHER Chief Administrative officer for collecting the CC Camera footage, so that the police can try to trace the incident and take further the investigations of the theft of 60, 000 cash.
We purchased a USB Pen drive of 4 GB and given it to the Mr. Krishna as advised by Mr. UGANDHER. – Even Mr. UGANDHER wasn’t willing to give that CC camera footage to pen drive.
We had to again take help of Mr. Buchaiah Garu S.I by calling him and making him talk to Mr. UGANDHER for giving us the copy of the CC camera Footage.
Dated: 23rd August
I had been to Big Bazaar to collect the CC camera footage But Mr. UGANDHER wasn’t available and neither reachable on Mobile. When tried to call Mobile was not been receiving the call.
Dated 24 rd August
Not available and no proper response
Dated 26th August
Not available and no proper response.
Dated 27th August
When I met Mr. Krishna, Mr. UGANDHER wasn’t on Place and after waiting we could meet him and the reply was CC camera footage had been transferred to back up. He will try to retrieve and help us but he can’t give is the CC camera footage.
After Trying for so many days and we sense that it was intentionally making the time elapse and mentioning that the time is been elapse of 10 days and it will move to back up.
We Kindly request the honorable consumer forum, which has been striving for justice to help us in this regard and expose the way how the customer who had lost cash of 60, 000 is been neglected and no been supported.
Thanks & Regards,
Srinath Reddy,
Mo No: 9908900089.
0 comments