I visited subhiksha retail store in Shalimar garden Extn 2 (Ocean Plaza) on 2nd June and bought household items worth Rs.999 vide bill number INV/3308/cash1. At the time there was a scheme of 2 pkts (1kg) of Picric basmati Rice with a purchase of 850 ans above. At that time the sales person told me that the rice was out of stock and we could collect the same the next day. Ever since i have been visiting the store, spending around 30 minutes everyday till date. Each time i was curly informed that the particular brand of rice was out of stock.
Today again this story was repeated and the sales persons were rude and insulting. It seemed to me that i was bothering them with a favor and that the subhikshas scheme was not my right. I will not be visiting the store anymore. It was a very humiliating experience for me. If a prominent store like subhiksha advertises certain discounts and benefits openly it should hold true or not dupe their unsuspecting customers.
I will be taking this up in action line of HT as i feel it is my responsibility as a concerned customer to highlight this duplicity in deals.
Thank you
Saramma Mathew
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