Sir, I had purchased some packets of Adore Lavendar Sandal Incense Sticks in September. After lighting these sticks the same get extinguished immediately after lighting it. The matter was reported to the company on mobile number 9810000704 and I was advised to SMS my residential address which was done. Till date no complimentary packets have been received from the company despite many reminders. Kindly do the needful. Thanks. Mohanan Nair Mob - 9033818949
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