Inconsumercomplaints.com » Shops & Trade » Review / complaint: Airtel India - Thank you Airtel | News #1847

Airtel India
Thank you Airtel

To Whomsoever this adresses...

I had a two day trip to SELEM Tamilnadu about 220 Kms from Bangalore..where i dint feel the need to activate the roaming on my phone... on my way back, Unfortunately i met with a Severe Accident (head On Collision with Govt BUS) on the 1/10/06 at 2.30 on Nationalhighway ..My Car is a total wreck and i am about 6 KMS from nearest hospital... My co passenger sufered the Brunt of the disaster with two severe lesions on her forehead... needed intensive treatment and several stitches... One GOD sent angel helps me take her to the hospital..(All my items are in the car... some bits dis-integrated...) get her into the casualty ward... then i got back to the car to get our things (Phones, Bags, Wallets) from my TOTALLED CAR and get back to the hospital... She was sent to another hospital for Ct Scanning... In the mean time i realise that the Hospital does not accept CREDIT? DEBIT Cards. ATM being 4 KMS back into town... I TRY COntacting MY EVER COMPETENT CELLULAR PROVIDER "BHARTI AIRTEL" in between filling forms buying emergency medecine and trying to arrange for MONEY, speak to an Advisor called MOHAN.B at precisely 3.30 P.M Our converstion as far as i can remember went like this...

Me> HEllo sir, please help me, I am in a "EMERGENCY"I have met with an acident and need to use my phone. Please activate the roaming facility...

Mohan> You need to send a message to...

Me > I know the procedure but i have no NETWORK AVAILABLE... Please activate it from the system...

Mohan > I'm sorry. That cannot be done.this is something you should have done while you were at bangalore...

Me> I know that sir but this is an emergency Pleas...

Mohan> I'm Sorry THANK YOU FOR CALLING AIRTEL...

THANK YOU AIRTEL!!! You are exactly the kind of shepards that cant Even take care of your SHEEP... Then why even Bother... and DO YOU REALLY need SHAH RUKH and SACHIN to PROMOTE YOUR INCOMPETENCE at YOUR PRIMARY OBJECTIVE TO EXIST (Service)!!!

Nitin Joshi

[email protected]

99455-03006 (Wont have this number for long)


Company: Airtel India

Country: India

Category: Shops & Trade

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