First Flight Courier Service
Non Delivery fo PAN card and irresponsible customer care

I applied for a PAN card and it was dispatched via first flight courier via Consignment Number: ZB4181618 .

As per the status on the first flight website it was mentioned as dispatched and same was told by their customer care. But actually they did not deliver, infact their delivery guy whose name was found to be Manjunath V signed the Proof of Order himself and wrote my number on it.

Their customer care doesnt take calls anymore and I am in a dilemma.

It is rather shameful that despite of so many complaints no one is responding and how can Govt of India rely on such fake courier agencies.

If my complaints doesn't get resolved I shall be forced to take the case to the consumer court.

Surbhi Pandey