Milind g ruke, 201 Sunflower Neelkhant Gardens govandi 400088.
This is to bring to you notice that I made a purchase worth Rs.40000/-from E-zone Kstar mall chembur, Near dimond Garden, Sion trombay road .on15/5.Cash memo no.#T6/7946 Tin no.27050293237V .As per the purchases they offered me 400 points and told me to redeem those points at any of the Big Bazar stores or Home Town stores. Accordingly I went to Big Bazar Vashi. There the gifts that i wanted was out of stock. They told me to go to other big bazar stores or Home Town stores. I therefore went to Vikroli home town store to get my points redeem and to get gifts those were assured to me. However there also no stock of gifts available. The store people however noted my request of gift in their dairy and told me to come later on. I visited the store 2/3 times after that but received only Spalding 19 trolly bag worth points100.and other 2 gifts namely spadling set of 3 trolly bags and sensei video camera was not available. They told me that these gifts are still out of stock but do not worry we will give you a call as soon as we receive them. I was worried because the last date to redeem the points was 31/5.I told them that what should I do if I dont get the call from u till the above date. They told me that even though the last date is over those people whose name is registered in our diary are sure to get the gifts. But till date I have not received the said gifts. On enquring with the E zone Chembur store they have taken my details but no action is taken so far. I strongly think that Future group is making fool of innocent customers who believe that on purchase of goods customers will get assured gif. Kindly register my complaint
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