Dear Sir,
I have been also one of the victim of India Today Book Club as they promise one thing do not respond after money is paid.
I have been offered Kodak Digital Camera M380 for 9498 Rupees (INR) with free Reebok Wrist Watch, Holiday, Air ticket voucher and free diamond Jewellay coupons from the promotional sales department by phone on, and I have made payment from my credit card on the same day. But I have not received my items till date. When I contacted to the Customer Care (011 40502424) on 25.01.2010 they informed me that they have dispatched the shipment by blue dart on 14.01.2010 vide Blue Dart POD: 43588656705 Ref: ORA100000028TS. But I have not received till date.
Again I have called up their customer care (011 40502424) and sent e-mail complaints number of times, the only reply i am geting is that I have to wait 7 - 15 days. I am geting the same message from them whenever I call them. Even today (i.e.12.04.2010) I got the same message from them. I have sent several reminders to the following email addresses.
[email protected],
[email protected],
[email protected],
[email protected].
So far I have not received any solution from the India Today Book Club, every time I call the customer care number, I have spent an average 20 minutes on call and I am not getting any solution.
I would like request you to take up this issue and help me resolving the issue. Also I have seen lots of complaints on internet from users who had been cheated by this organization. Please take the appropriate action and prevent rest of the people being cheated by the same organization.
The following are the details of my purchase.
Member ship no: ITBC10211234
My Platinum ID number: 110057735
Bluedart consignment no:43588656705
Thanks N Regards,
T. Siva Sankar
92346 55335
[email protected]
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