My Online order number with Naaptol is 683361; dt. 21.8.2010 for 16 GB spypen. The vendor is: Marco Enterprises. After collecting the amount and delivering the goods, they tactfully escaping or limiting the liabilities with regard to function of the devise. No contact numbers, addresses are given for any complaint/ assistance. The information broucher like a user manual received with the Product is not contains any such details. Under Warranty Paragraph they mentioned about the bill. But no bill is received with the product except a computer generated challan in which seller name, challan No. seller ref. and date and the amount is noted. No phone numbers or email mentioned on eller's Invoice. I lodged my complaint to naaptol.com through online about 15 days back but no reply is posted. This is nothing but a intelligent and tacktful cheeting of innocent customers by both the 'Naaptol and other sellers. Naaptol, who are marketing these products should respond immediately.
Chandra Shekar; Hyderabad
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