Dear Sir/Mam
I would like to pay your attention to the pathetic customer care service from Nokia (India).
I bought a new Nokia C6 on or around 9 months ago and since then it’s been in my hands for only for 5 months because for rest of the 4 months it was at the service center. It has been replaced twice and the latest new handset is repaired a few times,
Now again it is showing the problem, its voice out speaker is not working, This time when I reach to the service center they refused to accept it for repairing, I send an e-mail to Nokia customer care two times through the online form (located at http://www.nokia.co.in/support/ask-nokia) around 2 month ago but there is no response till yet.
It has already wasted too much of my valuable time (Going again & again to the service center), I am a regular employee in a private firm and during the work hours it’s been very difficult for me to reach to the service center again & again, now I don’t want to waste more.
Please resolve the issue as soon as you can.
My phone details
Nokia – X6 8GB
Serial No. - 354855043195709
91-9971388007
0 comments