Dear all,
I have purchased a nokia x6 device form spice store on july 16. after 1 month, i have found that my phone touch screen is not working properly,
i went to nokia care they said that, we have to change the touch pad so you have submit ur phone to us it will take 15 to 18 working days.we will send this phone to our head office. after 16 days they called me to receive my phone. after some days i found that camera is not working properly and dust is going in the screen. so again i went their, they told me we have submit ur phone again. i gave it to them. after seven days they called me to receive my phone. now non of my problem was sorted out. now i went another nokia care in gaziabad they did the same thing they took my phone for some days and gave it back to me. the problem was still not sorted out. i argued them to replace it they told me replce it and took my phone and battery and back cover.
after ten days i went their they gave me the same phone in replacement.(i came to know after two months cos that time i dint check sr. no. of my phone) it was working properly but the dust problem was still their. that time i extended my warranty for 1 year. now on 27 of feb i went to another nokia care at okhla by name called Communication solution. they said this problem will not come again. but the problem was same. i went again their on 12 of march for the same problem but after receiving my phone i came to know that my phone speaker (Ear peice) has broken. today i went their for this new issue, so they told me to submit my phone for 1 hour. i said no to them cos they was saying that ur phone is in poor condition.
Can anybody tell what to do in this case.
Regards
Lalit
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