The package had been sent from Pune to Chennai, on Sunday-August 01.
The ondot.info website shows, the package has been dispatched on Monday-August 02.
There is no status update against this item on the website until now. The AWB number is 421099115.
I spoke with the customer care representatives and I'm not really getting a proper information from them. They say, the package would come today, tomorrow and everyday I'm calling them and hearing the same thing. While I contacted the Pune Center, they said, it has been delivered to the Chennai office on August 05. Chennai people said, 'No, it has not been yet'!! I don't know what to believe.
Kindly help me in getting rid of this issue. The package is very much important. I was afraid that if I use my home address, there are possibilities that the courier guys would find difficulty in finding the address. So, I gave my office address here in Guindy Industrial Estate, Alcatel-Lucent India Ltd. Still, the package is not delivered.
Kindly help me in getting the package from the on dot courier guys.
Thanks and Regards,
Vijay Varadharajan
Chennai
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