Yesterday i rang up 111 (customer care)... it was regarding re activation of my vodafone connection the guy instructed me to pay it through credit card for immediate reactivation & I paid through Visa Bill Pay, I asked him Particularly shall i pay it through Visa bill Pay ..he said surely U can sir with in 1hr max u phone will get re activated...!
I waited for more than 3hrs & then i rang up again & demanded for reactivation but the kind of response i got was horrible...! i said like i am going to throw the sim card..he said surely sir u can... ur not the only customer to us we have million customers like you...! vodafone will not b under loss if u do so...& then i replied like boss ur not doing any favour to us we are doing a favour by Taking this freeking connection..! he repeated the same to me & he stressed like vodafone is doing a fovour to u by providing a connection...! As if we wont find any other connection this simply Indicates the Height of Foolishness...!
If we the consumers are not opting in for Vodafone..then vodafone is Nowhere..!
But their moto is Happy to help when u experience it... puuuffff..its not ..just an Fake statement...
it has been almost 1 day now still its not reactivated...! I dont find a freeking sloution for this..! by Chance any Vodafone people Came across this article Kindly Contact me..
My Full Name is Kailash P ...! Defenately I am Going to Consumer court For higher Investigation on this Case. Untill & unless I get a proper explanation for issue ..I am going to Publish to this Article alll over the Internet.By that the People will b aware of the exact case.
Kailash
bangalore
India
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