My Last mail to Vodafone
Due to no Response from your side against my Mobile no. 9899996143, I m so much harrashed by Vodafone. Vodafone is a CHEAP AND WASTE Customer service including APEAL.
I decided to Close all My VODAFONE NO.s within starting week of November 09.
9899996143 Named Arun Singh Rawat
9999571688 Named Arun Singh Rawat
9999906703 Named Deepa Shama
9999561750 Named Chhavi Uppadhyay
AND will Never GO TO VODAFONE & also Suggest to Others.
WITH FINAL REGARDS,
ARUN SINGH RAWAT
On Wed, Oct 7 at 7:03 PM, ARUN SINGH RAWAT wrote:
As per my mail I told you not to do correspondence to my home address. but you sent a hard copy of bill to my address.
boss why you are doing that things when i told you that i dont need that vodafone number 9899996143.
I purchased that no. in 26 aug. 2009. your executive whom i talked ansured me that it ll activate after 78 hours. but you activated the same in 07 sep. 2009 (after 264 hour of purchasing) and after 7th sep. i visited to your store he ansured me that sim was not activated till date (i think it was 12th sep. 2009). and he made a refund request against that mob. no..
how can he do request when sim was activated and why he dont told me that.
these are the loose point of your worst service.
I am trying to visit Consumer Forum and let see what they do for me.
i am trying to contact your Vodafone Ombudsman (national or international) because of not reply by nodal officer in last 9 days.
Let seeeeeee!
regards,
Arun Singh Rawat
On Fri, Oct 2 at 4:04 PM, Vodafone Care wrote:
Dear Mr. Rawat,
Thank you for your email dated 29/09/09 reagrding the services on your Vodafone number 9899996143.
We sincerely regret the inconvenience caused to you.
We would like to confirm to you that we have forwarded the details of your concern to our Specialized Vodafone Care Team. We request you to kindly provide us 72 working hours to get the same checked and revert back to you with the feedback.
Assuring you with the best of our services at all times.
We at Vodafone believe in customer satisfaction. Please be assured, that we are committed to providing you and all of our customers with the highest standards of service in the industry.
In the meantime, if you need any further assistance, please do call us on 111 toll free from your Vodafone mobile phone. We? ll do our best to help you.
Happy to help,
Heena Iqbal
Vodafone Care
Contact numbers
Vodafone Care : 111 or 91-9811098110
(Toll free from Vodafone mobile phones within the home network)
Fax number : 91-9811000009/9811098114
E-mail: [email protected]
Website: www.vodafone.in
&- Original Message &-
From: [email protected]
Sent: 29-Sep 18:24:12
To: [email protected]
Cc: [email protected]
Subject: Re: Refund of amount on your Vodafone mobile number 9899996143 [REF:23575319608]
As per Rule if that all are mentions in your terms and conditions column then why should your executive taken my request. was he never read the T&C.
According to T&C if i am requesting you to refund you need to close my account with immediate effect.
I declare that i am not using the no. 9899996143. I ll not take any liability against this vodafone no..
If you ll do any correspondence for this number at my address, I ll complaint against you with all proof as hard copy.
Your Executive confirmed me that due to negative verification the Number was not activated and he showed me that on PC.
I am not responsible for calls made by this number.
And i am getting the way how you refund my money back.
With Regards,
Arun Singh Rawat
On Wed, Sep 23 at 12:43 PM, Vodafone Care < [email protected]> wrote:
> Dear Mr. Rawat,
>
> Thank you for your email dated 19/09/09 regarding the refund of
> amount on your Vodafone mobile number 9899996143.
>
> We sincerely regret the delay in replying to your e-mail and the
> inconvenience caused due to misrepresented information provided to you.
>
> We value your relationship with us. We assure you that we are
> committed to provide you and all our customers with quality customer
> service
>
> We would like to confirm to you that as per our records, the
> verification has been confirmed positive for your account, and the
> services for yor Vodafone number have been activated effective 07/09/09.
>
> We would also like to confirm to you that as per the " Make your Own Plan"
> on your Vodafone number, security deposit of Rs. 500 is refundable in
> case you retain your Vodafone account for 24 months.
>
> As per the details mentioned above, we regret to state that we would
> not be able to refund the Security deposit of Rs. 500 on your postpaid
> Vodafone account prior to completion 24 months of activation of your Vodafone number.
>
>
> Assuring you with the best of our services at all the times
>
> In case you need further assistance, please do call or email us. We'll
> do our best to help you.
>
>
> Happy to help,
>
> Shweta Gursahani
>
> Vodafone Care
>
> Contact numbers
> Vodafone Care : 111 or 91-9811098110
> (Toll free from Vodafone
> mobile phones within the home network)
> Fax number : 91-9811000009/9811098114
> E-mail: [email protected]
>
> Website: www.vodafone.in
>
>
>
> &- Original Message &-
> From: [email protected]
> Sent: 19-Sep 16:49:01
> To: [email protected]
> Subject: Refund Request.no. 1956597062
>
> Dear Sir/Madam,
>
> I booked a Vodfone no.* 9899996143* by my name *Arun Singh Rawat* on *Aug.
> 26*.
> I made a payment of Rs. 500 to the Executive named Nevrinder Singh as said.
> My SIM no. is 30008516906.
> Due to Negative Verification SIM was not Activated till *9th Sep*. So
> I bought another I made a Request to Refund my Payment at Vodafone
> Store Situated at *Rajeev Chowk Metro Station C.P. Delhi* . He gave
> me Request no.*1956597062*.
> after
> that somebody called me that he wants to give me a vodafone gift and
> he told me that the request of refund was not done.
> but i did it before.
> how could you activate my no. after a wrong verification and my request.
> I am using another Vodafone no. 9999571688 for last 1 year.
> please revert me the status.
>
>
> With Regards,
> Arun Singh Rawat
> 9999571688
>
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