On 12th of march I tried to change my tariff plan by chargining 21 INR for one year. The Tarrif was 50 ps/min for all calls (STD, LOCAL), The same tarrif activated and my call charges were reduced to 50ps/min. But next day with out intimating me they changed my Tarrif plan back to 1.50INR/min. When I asked customer care about this they told "IT WAS THEIR FAULT AND ACCEPTED A REFUND OF 171INR.
Name of the customer care executives are (Dinesh, Mohan, Kavitha)
(case NO with airtel: 0320208971, 0323281883).
Till now it is not refunded and today when i called customer care, they said they cant refund the money back.
My recharging details are,
21INR to activate the offer, top up of 50INR 100INR (supposed to credited 200INR in my account) 50 21 (For activating the same offer).
Made STD calls and charged 1.50INR/min.
Since i'm cheated with fake offers I lost my money. I request your kind concern for this issue and help me to get justice for cheating me and wasting my valuable time,
. with regards,
Saheed hamsa
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