Sir i purchased one ifb sonarita plus wahine machine on 29/10/09.after two years its shoot trouble like heavy noise and vibration while spin and the machine moving to both sides from its own position. Accordingly i called a technician, he told me "that some of the parts of the machine needs to change and you take one year AMC for rs 3000/- " and I did so.on 1/12 registered AMC . after one months one of the technician changed some spares, but no good result achieved. In this regard self conducted with the customer service dept alapuzha several times. after three weeks later one service engineer came and repaired it .the machine worked three days then starts same complaint. So i registered complaint to ifb customer care on 26/03 vide their no.8536571 and ID 1746689 but till date no action taken from their side. so I requested that please direct your concerned deptt to repair the machine imdtly They always repairing for a temporarily solution after their repair its falls in trouble with in two or three days. Also a lukewarm response from their side
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