On 31.10.2009 IFB F/A, W/M Sendria DX purchased from Vivek, Madurai.on 04.11.2009 from Shine Engineering, Madurai, technitions have come and installed above washing machine in my house at Thirunagar., Madurai, and forced us to buy and fix IFB Trolly for the washing machine, we too have purchased, as per their insistance, the trolly for the above machine, and installed by them same day, their invoice no for the trolly is 3462 dated 04.11.2009.for Rs.1200.last month that is July too much of vibration was noticed and we have reported to shine engineering, they have checked and replaced some parts, which has reduced the vibration, but vibration continued, when their technition removed the trolly and placed the washing machine on the floor the vibration reduced further but still vibration continued to be there. Now, due to the trolly supplied by the above company the vibration is more, hence i requested them to take action, since 09 August but so far no response from them, machine is kept on the floor, but with less vibration machine is working.our requirement from IFB is you have install trolly and fix the machine without vibration.kindly note that we have NOT asked for the trolly at all. They have forced us to buy the trolly.it is IFB responsibility, to fix the machine which is within warranty, and replace or take suitable action for the trolly without delay.
Thanking you,
Kind regards,
G S Sathiamoorthy
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