Hi Airtel,
I subscribed for Airtel DTH HD connection on 4th December, I have still not received any installation. I spoke hours with your representative on 7th Dec, I even spoke to your escalation lead - Annilia, that is what I understood, My service code request is 4714827 and my Happy code is - 08F6. I was scheduled an installation on Monday, though I paid for the connection on 4th. Agreed due to the weather, I did not expect on Monday, but all I expected was a call to say that, Tuesday, I called to check my my status, no update, They said EOD I will get the installation, I waited on hold for 15 mins, reached your escalation lead, she tried to help me, she placed me on hold in order to get the Engineer for installation, in vain, she promised I will get a call from the local Engg, I did get a call from a lady around 2:30 pm and stated, I will get the installation done around 3:30 pm, IN vain, no one turned up. Its 8th now. I feel I have done a terrible mistake by booking Airtel DTH. I feel i had enough relationship with AIRtel... How will you guys ever fix any issues if i have any in future. I do not truest Airtel any more, I will do a propaganda to every one in my office and to my friends.
I need one last help, please help me to surrender my connection. I do not want to install airtel DTH. I will go for other vendors... Please do not delay this as your connection. tell me the procedures to cancel the account.
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