MBlez (MDN: 8104972053)
As per SMS received from MTS to get double data benifit with 10 days extra validity on data recharge on 1st Nov. I recharge my MBlez with Rs248/- on 1st Nov but till now I couldnot get benifit of said offer.
1. When I contact on 1st Nov with your customer care executive he said I will get this with in 48 Hrs.
2. After 48 hrs spent on 3rd Nov; I again contact with your customer care and she noted my complaint and said with in 8 hr I will resolve my issue. After few hrs I got a call and executiive said my prepaid card is postpaid card so my recharge is wrong. When I asked him its prepaid then he asked me to call back again after some time but no show till now.
3. Again on 4th Nov; when I contact for status on ur cutomer care they said there is no complaint noted what silly executives you have and I again asked him to note my complaint. After 3hrs one of executive called me and said this offer data will not show in my balance but you data card with work automatically. Again a silly answer without adding data in my balance how system will know?
4. After writing 2-3 mails they just reply there was no offer oon 1st Nov and Offer was till 31stt Oct thats why I couldnot get the benifit. Hope people are very less knowledgable or Offers are fake to make custommer fool.
Please read below SMS language as MTS sent on my mobile and analyze this offer was only on 1st Nov.
"MTS Diwali Offer! Recharge ur Mblaze Data Card with Rs 198, 248 or 348 and Get Double Benifit with 10 Days extra Validity! Benifit will be given on 01st Nov 11."
Please check how they are cheating their customers based on such fake promotional offers.
Regards
Rohitash Bansal
9414311068
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