I, khem Raj have nokia 6270 phone under one years of warranty and over the past few Month I am facing problem with my phone, its keys, Infrored, Bluetooth and even network is not working properly. I went to service center nokia care, A-78, Sector-2, Noida, UP, customer care executive checkout mobile problem / notice down my compliant and given me job sheet no : 1200130812 on 15th August. after two days I spoke with their executives but they were unable to help me out of this problem and are very rude too. I tried to reach out to some senior officials over there but they are also not available over there and even not picking up my call and I am totally exhausted by them. My phone is still lying with them, They dont let me speak to concerned engineer who is repairing my handset. Each time when i contac them they say your cellphone is lying pending for componetns and will take two more days Its been like a hell for the past 4 to weeks, me taking permission from my team leader every time. I am just waiting for my handset to be replaced. If thats not gonna happen then i think i have to take this issue to the consumer court. So i request you to take this matter seriously I am very fad-up with nokia care service with this problem loss of business. Mently tension . if you are not reply me within 7 day. I shall take legal action.. MY job sheet no is :1200130812 & imei no: 357579000000937 (last 5 digits only). Please reply to [email protected], [email protected] or call me on 9899049414, 9899247414
0 comments