Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea Prepaid Mobile - BALANCE DEDUCTION | News #116067

Idea Prepaid Mobile
BALANCE DEDUCTION

Dear sir/mam

my name is -Rajnesh kumar

mobile no 9990720093 i'm using idea 4 or 5 year back

I got message from idea CMS saying thank you for downloading content package from nazara. i have been charged Rs.75 on 24 july at 9:53 pm. when i called the customer care they blaimed me tht i had downloaded something f hirom the site. when i refused and told him tht i dont have the history in my browser than he says sir you and your frnd whoever somebudy done downloading but i refused . when second time i call customer care the person name i don't konw told me tht i got a other message from nazara on 25 july with balance deduction of Rs.30.00 at 10:00 pm when i told him to let me talk to senior officer put me on hold and then disconnected. when i called again they put me on hold for a very long time.

what i do?

25 july i go for port my idea no in to vodafone and i go vodafone store and ddposit my id & photo

after that in evening idea deducted Rs 30 in my balance


Company: Idea Prepaid Mobile

Country: India   State: Haryana   City: Gurgaon

Category: Telecommunications

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