Dear Sir
We had registered for the five new connection at Rohini Sector -7, Branch Of Bharati Airtel Limited. We asked for the available best number as we want for the commercial purpose.
The list of number was provided to us among which we choose 41418000 for which they also asked the amount of Rs. 5000 as the number is VIP and consist of triple zeros, we even agreed for the terms and made the payment. However the cheque was returned later.
We also wanted four more numbers in series so we choose 41419753/54/55/56, for which separate payment of Rs. 2500 was done.
All the payment was done on 12-8 and we were promised that the connection will be activated within one week but till 24th nothing was done.
On 26th wiring for was done and, on 27th people came for starting the line. On asking the numbers they are being activating, we were informed for the numbers 41425830/31/32/34 which we didnt approved.
Now when we asked for the numbers that we booked earlier, we were being told by that the numbers are not available specially 41418000 for which we were insisting from the earliest as it is being already allotted to someone else. And to install the other numbers it will take one more week.
We even started using the numbers for printing and distribution at various places being satisfied that the numbers will be started within one week as we made the payment.
Now this is to bring to your notice that kindly provide us the numbers that we booked at the earliest as we made payments for those numbers only.
I am hereby attaching the copies of the invoice in which all the detailed information regarding the numbers to allotted is mentioned.
We being a loyal and valuable customer who has 10 hunting lines, 3 broad band connections, and 4 hunting lines at Dwarka and Rohini are being given this kind of treatment.
The company all of sudden have behaved so irresponsible.
Kindly pursue this matter on an urgent basis and resolve my problem.
Regards
Chitra Shokeen
09212174550
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