Sir
I was using a reliance CDMA prepaid connection (9312529731). One day i received a call to convert my number to postpaid. He was giving me an attractive plan and encouraged me to convert my number into postpaid. I agreed to activate postpaid. They received all the required document and security deposit (Rs. 250/-). After one week when my number not converted I called them. They told me that security deposite for my area is Rs. 500/- and I have to deposite another Rs. 250/-. I refused. After some days I received another call with a request to convert my number into postpaid. He then told me the plans which are totally different. I asked for the plan which i was briefed before. I recieved a number of call with a request that that was a mistake by them and they requested my to activate my number in postpaid for one month with a suitable plan available with them. I agreed. They promised to me that after one month if i want then i can convert my number into prepaid and my security deposite will be adjusted in my bills. Now i want to convert my number again to prepaid. But reliance customer care is telling to give all the billed amount to convert my number to prepaid. After 6 days the sucurity deposite will be delivered in my billing address. I request to investigate the matter and justice may be given to me. Thank You.
0 comments