Dear Sir/ Madam,
I Jatin Gori was the user of Airtel connection No 9987007007, has
faced much tough time for the past 2 years. And I have been facing
this problem since February so I please request you to look in
the matter and also let me know how better you would help me out of
this problem.
In the year January I had purchased a prepaid card & M/s Rahul
Enterprises allotted a VIP No: 9987007007 for which this payment was
made in cash and was assured that they would give me the receipt but
sorry for this, I didn’t received any acknowledgement from this
company & later on knew it was a fraud company.
Then in the month February M/s Frontline called up to convert
the Prepaid Plan to Postpaid under the “Bonanza 199 plan”& for this I
have all the valid original documents written by them where in the Sim
number 8991920710124948558 is also mentioned which I was holding at
the time of Prepaid connection. There after, not even using the plan
for 4 days they disconnected the number without intimating me or
giving me any further prior notice by the Customer Service Department
on asking them they told me that number was in use & the legal owner
is Mr Mohit Gupta so we had to discontinue the services. And the
immediately when I enquired from M/s Frontline Sales Ltd they told me
if nothing is done they would allot me the other new V-V-Imp number
without any transactions dealing & with the same benefit plan.
My worry is that, I hold all the valid legal documents which states
that this number is registered under my name & these Customer service
departments are not even bother about it as to who is the legal owner
to whom this number is allotted without even verifying the documents
of any party.
Last but not the least I have already complaint twice to the Airtel
cell but they are not responding to my mail (First on February
when the connection was disconnected & secondly the recent date on
30-12). So I am requesting you to take a strong action against to
the complaint made by me. And please solve the matter & also take the
legal action with both the companies as soon as possible.
Thank and Regards
Jatin Gori
M - 9930995555
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