Problem started from 25-05 when Airtel started charging me for using AirtelLive despite i have activated Rs. 98/- monthly GPRS plan on my mobile a complaint was made by to various airtel authorities and consumer forums on June 1st 2011 and the issue was resolved by refunding Rs. 100/- (on 01-06) and Rs. 50/- (on 03-06). That is a total sum of Rs. 150/- was refunded to me against my complaint. Afterwards they started to recover the same by some other means i.e. fraudulently in the name of airteltv. On 12-06 at 14.09.19 I got a message from AD-54321 that "Thanks for using AirtelTV subscription service from Airtel. You have been charged Rs. 150. Latest games http://gclub.in browsing @30p/20kb." After complaint to airtel and copy to trai, different consumer forums etc. I got back Rs. 150/- on 13-06. Again on 18-06 Rs. 150/- was deducted from my balance i got similiar message for subscribing aiteltv on my mobile and again after complaining i got back Rs. 150/- on 19-06. Afterwards again on 22-06 they deducted Rs. 150/- without giving any reason and after lodging complaint i got back Rs. 150/- on same day and was told that for audit purposed that was happened and will not happen again. But on 25-06 again the deducted Rs. 150/- without specifying any reason. After several complaint over e-mail i was not getting any reply form anyone. Finaly after sending various complaint through mail, as reaching cusotmer care was already blocked by them from my mobile, finally got reply on 28-06 that Rs. 150/- deducted on 25-06 was justified as using airteltv from my mobile earlier which was wrongly credited to my mobile and hence they have deducted the same.
Now the conclusion is that they finally succeeded in deducted Rs. 150/- which they gave me on resolving my complaint on June. This is to be noted that i have never subscribed airteltv and never requested for any such service from airtel by any mode of communication exists. How can I be charged for something with i was not requested and never used.
It is my request that please help me in getting back Rs. 150/- plus compensation for continuosly harassaing me.
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