Inconsumercomplaints.com » Telecommunications » Review / complaint: Bharti Airtel Prepaid - Cost deduction after GPRS section stopped also | News #129605

Bharti Airtel Prepaid
Cost deduction after GPRS section stopped also

Dear Sir,

On 14-01 i used GPRS session in my mobile no. 8853558188 for 10mins from 8.50pm to 9.00pm at that time my balance is around Rs.78. After that i stopped GPRS session that time my balance is around Rs.73, but after stopping the session also money has been debiting continuously in my mobile from 9pm to 9.30pm and my balance after deducting it went to Rs.52 nearly Rs.22 deducted in my account balance. In this time 2-3 times i called customer care they told server is very slow you call after 2hrs. After that i called customer care 2hrs later but attending the call i will transfer to our higher authority person regarding the issue. But after transferring the call, the call has been automatically disconnected. Regarding this problem please take the necessary action to credit my debited amount and do the needful as soon as possible.


Company: Bharti Airtel Prepaid

Country: India   State: Uttar Pradesh   City: Raebareli

Category: Telecommunications

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