Dear Sir,
All foolish, How can I get the money back from my bank Vodaphone/SBI when it is already charged by your co-partner SBI BillDesk (your payment gateway) vide transaction reference number MSBI0079541136IG24362187 for mobile No 9885065862 (Vodaphone -Andhra Pradesh -Hyderabad), when I recharfed on 5/7 on morning between 10-11 AM. If the same is not your record than where it has gone? your payment gateway BillDesk is also confirming cutting the same charge of Rs. 200 with above mentioned transaction ID.(I have statement-there it is showing the amount transferred through Bill desk) i don't know where is amount is going, i asked customer care they told it is not showing any recharge or i asked SBI customer care they told within 48 hrs yr amount will be credit but now almost 4 days completed there is not happens anything. it is not a matter of 200 Rs. but of your working and response to your customer, totally unsatisfactory.
sanjay shukla
mobile-9885065862
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