23.6.2011
Sub: Payment not credited – Service deactivated – Reg.
Ref: A/c. No. 13644181
A sum of Rs. 938/= collected by your Agent under receipt SBIO CH 000531923 on 9.3.11 has not been credited to our account despite several reminders at your office in Anna Nagar.
This has resulted in overdue appearing in every of our subsequent bills with overdue charges. Enough representations were done. We were told to remit that months due with assurance that effect would be made in the next bill. This has not happened. With irony we mention that our line now has been deactivated.
No action taken even after 10 days after writing to nodal office at St. Thomas mount and Anna nagar office expresses its inability to do any thing in this matter.
This is how airtel want to be a MNC if it can't acknowledge the greivance letter of a customer.
0 comments