BSNL Bhubaneshwar Circle
Fault billing for the month oct

Hello,

my telephone no. is 0674-2744974, I stay at VIM-634, Sailashree Vihar, Chandrasekharpur, Bhubaneshwar-751021.

I had given application for change of my existing broadband plan from 500 Home combo to 900 UL combo. I had confirmed the change of my plan from BSNL Customer Care by dialing .1500. they gave the confirmed news of plan change to 900 UL . I had applied the "plan chane form", the Bhubaneshwar Telecom Head Office provided me the reciept of plan change. But the bill generated for the month of Oct bill no 25108936., is Rs.1, 975.24, which is impossible for usage under BSNL home 900 ULf. I have got no outstanding bill left before. The landline and broadband service is registered under my fathers' name ARUN KU. BOSE.

When I inquired about this with BSNl Customer Care, they said "we dont' know about this, refer to Bubaneshwar telecom Circle a/c section about this". If BSNl is not able to provide clear, transparent and satisfactory service, it shoul closed all its operations.

thanks,

Sandeep Bose

S/o Arun Ku. Bose

mb.9776855245

email [email protected]

VIM-634, Sailashree Vihar, Chandrasekharpur, Bhubaneshwar-751021