Inconsumercomplaints.com » Telecommunications » Review / complaint: BSNL - Unwanted Caller Tune | News #149130

BSNL
Unwanted "Caller Tune"

Mistakenly I had set a caller tune on 2/6.

Then I call to customer care on 2/6 and try to solve the problem. He told me to send a message "NCOPY" to 56700. I had sent the message on 4/6. And a reply comes saying "INVALID OPERATION".

2 days later I had again called to customer care, this time he told me to send a message

"UNSUBSCRIBE" to 56700. I had sent message on 9/6, this time a reply comes that "We Process Your Request".

But till the time 11:00 a.m. 10/6 nothing happened to that caller tune.

Please take necessary steps to rectify this PROBLEM.

Till the time the Company charges Rs.10 for the WHOLE.


Company: BSNL

Country: India   State: Rajasthan   City: Jaipur

Category: Telecommunications

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