Inconsumercomplaints.com » Telecommunications » Review / complaint: BSNL - Fictitious deductions | News #151345

BSNL
Fictitious deductions

I am having a prepaid mobile connection of BSNL no. 9433095305. Today the 4th July at 9.48 AM I received a message from 51234030 stating "Cricket BSNL Alerts is active. Rs.30per month. Dial..." and to my surprise Rs.30/- is debited from my balance, with an "alert massage" from BSNL that my last call cost was Rs.30/- This has happened earlier also. Please note that my last call was with 9433070817 at 9.41 AM and costed .80 P only.

I have NEVER EVER opted or dialed for the Cricket Alerts but it is coming throughout day and night since few months.

I had opted for DND, but in spite of that such messages are disturbing me a lot as I do not like these messages.

This sort of theft from BSNL is not at all acceptable and I demand for the money back immediately.

Nupur Kumar Roy


Company: BSNL

Country: India   State: West Bengal   City: South 24 Parganas

Category: Telecommunications

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