I bought this business plan in the last week of Dec, 06 and since then I was on roaming for the full the month of January.
My phone was disconnected in the first month of buying the connection, without any intimation for disconnection or for exceeding credit limit of Rs 2500 .
Not only this I was also told to make immediate payment on roaming while there is no option of making cash payments apart from oxygen counters which takes 48 hours to transfer the payment that too online.
Also, welcome tone feature of tata indicom sucks... its just a misleading service and customer is harassed n forced to listen to those crapy songs set on their server to just select a 10 rs. song. He is made to pay hundreds of songs where the call rate is 6 rs. per minute.
I have approached their customer care but have not got any compensation for their poor service.
Tata Indicom customer care is useless there is no synchronization between their marketing and customer care dept. I want to discontinue their for which also I have been told to fill up the forms and visit their customer care centre which means additional expense of customer on their faulty systems.
Earlier I have used Airtel, their service rocks...
0 comments