Hi
I was with Vodafone for almost 6 years and when number portability came to existance in INdia, I decided to try the tata docomo service. I was having ISD facility with Vodafone account (without any deposit) and when I was porting my number to Tata Docomo, the only condition I gave them is, I want an ISD connection without any deposit. The executives from Tata Docomo office (Not any agents) promised me that it will be done without any deposit. My number is now ported to Tata Docomo only to find
(i) No ISD Connectivity &--gt;Now the call center executive is asking me to deposit Rs:2000 to get ISD Connection
(ii) Very poor Signal &--gt; Most of the areas, the signal strength is very bad
(iii) A Pathetic Customer Service &--gt; I have seen very nice ads about Tata Docomo service, but I those are good in ads only. Reality is exact opposite
And today morning when I woke up, I find my services are deactivated stating there is bill pending in my old Vodafone account. I have cleared all the dues in time, and when I contacted Tata Docomo service center, they are asking me to contact Vodafone Customer Care (It happens only in India... :) )
So this is a warning to all the ones who are planning to port the numbers to Tata Docomo. Enjoy their ads in the TV but dont go by the ads to take any decision. I will be porting my number back to Vodafone or Airtel after 90 days (These is a minimum 90 days lock in period for number portability).
Jay
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