Sir/Ma'am
My prepaid number is 9044804166, there are approx. 126 balance in my account till 12noon on 09/07, sooner i lost network in my phone for hours, after that when i again got network back, only 13.05 balance left i.e i lost approx. 115 balance. Neither I was in roaming nor activated any service, i even didn't used my cell for that time, nor i have received any message from your side.
I want detailed record of my deduction and my balance back which i didn't used.
Secondly, your costumer care calling service is very poor, executives are not at all co-operative, neither the call is being received by them properly nor they have any information regarding what we ask for. whenever they being asked for any information, they simply forwards call here and there, misguides us, waste time and very manner less.
Please take care of this and respond me as soon as possible.
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