I am using airtel prepaid service for past couple of years. I believed airtel provides good services but today this belief went wrong as my account was debited by Rs.222 for no reason. When asked to customer care i got reply that some wrong refill was done on my account so it has been reversed by debiting my account. I told them there is no wrong refill credited to my account but instead account is wrongly debited.
To get reply from customer care i had to call 5-6 times as half the time they used to disconnect the phone as there was no answer with them.
This shows what kind of services are provided by Airtel. If i don't get my balance credited then i will be forced to change the service provider.
0 comments