To
The Bharti Airtel Limited
Circle Office Interface,
Bidg No. 7 6th Floor, Link Road, Nr Goregaon Sportsclub,
Malad-West, Mumbai-400064
Sub:- Complaint regarding Internet billing
Ref:-
1. Telephone No 0761-4065484, Account No 15430443
2. Bill No. 291099699/18.01.2011 for Rs690.00 due 07.02.2011
3. Collection Receipt No. 315187 dated 22.02.2011 for Rs. 385/-
4. & further bill No. 292090799 dated 18.02.2011 for Rs.1371.00 immediate and 1446.00 after 09.03.2011.
5. Complaint No. 4381698 dated 06.03. 43909104 dated 08.03.2011 & 43992878 dated 10.03.2011
Dear Sir,
I have opt 6 monthly advance payment Internet plan from the month January 1 and paid the amount Rs.3030.00 against Punjab National Bank VFJ Branch Jabalpur, A/c payee cheque No. 461778 dated 23.12.2009.
6 monthly Bill No. 285253718 dated 21.07.2010 has been paid for Rs.2938.00 vide E receipt No. 1333195196 on dated 23.08.2010.
I have paid vide Collection Receipt No. 315187 dated 22.02.2011 for Rs. 385/- now further bill No. 292090799 dated 18.02.2011 for Rs.1371.00 immediate and 1446.00 after 09.03.2011. also given to me for payment.
My request / complaint :-
1.By whose mistake 6 monthly plan has been changed in to monthly plan?
2. Whether, I have requested to for any change of 6 monthly.
3. I would like to know Internet bill from 01.01.2010 till date.
4. Amount paid by under signed against Telephone No 0761-4065484, Account No 15430443
5. Month charges should be waived from Bill No. 291099699 date 18.01.2011 and Bill No. 292090799 dated 18.02.2011
6. I like to pay 6 monthly Internet charges from 01.01.2011 to 30.06.2011 and amount vide Collection Receipt No. 315187 dated 22.02.2011 for Rs. 385/- should be less from the six month bill.
In view of the above I request you please send six monthly bill from 01.01.2011 to 30.06.2011 after deduction of amount Rs. 385/- already paid by me vide Collection Receipt No. 315187 dated 22.02.2011.
S.P. VERMA
9826923069
8109840352
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