With ref to the subject matter, I am a regular user of Reliance GSM service. Since I have already filled a complain on the matter specified dated 25/02 but no any action has been taken yet. I received a call from the Reliance but they were unable to provide me the information and promised to call me later but refused to do.
The matter was related to deduction of my main account balance of Rs. 82 without any reason on 24/02.
please refer to my previous complain dated 25/02 . the previous complain is copied herewith
" Reliance GSM
Posted: 02-25 by Vineet Kr.
Deduction of main account balance
Complaint Rating: 50 % with 2 votes
Company information:
Reliance
India
Sir,
I am a Reliance customer using GSM service from last 2 years. I was having my main account balance as Rs.82 approx as on 24/2 but when I checked my balance on 25/2 then it was just .05 paisa further I didn't used any other services of Reliance and my balance was unneccessarily deducted. When I contacted Reliance customer care at 10.15 am on 25/2 then first time they keep my call on hold and later on call was being disconnected, then again I contacted them, but they were unable to provide me reason for this deduction of balance.
Please do the needfull to recover my balance as soon as possible.
Reliance Customer
Vineet kumar
91 9681075397
Kolkata (WB)"
I further request to the Reliance customer executives to kindly resolve the matter soon.
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