Inconsumercomplaints.com » Telecommunications » Review / complaint: Tata Docomo - PREPAID CONNECTION | News #20743

Tata Docomo
PREPAID CONNECTION

Dear Sir,

I have been using the prepaid no. 7275750355, since last 6 months, got this connection from mobile store. this no. was succesfully recharged yesterday and worked till today afternoon 2.00. All of sudden sim card failure was displayed . whn contacted ur corporate office in kanpur, was directed to there branch office naveen market, kanpur.

REGRET to inform you further, NO action was taken there, i was once again asked to go to the cprporate office. when insisted to speak there, the personal called up. But MR Bhupendra singh (as told) even refused to speak and understand the customer greviance. SIMPLE reply was your no. is cancelled and can not be re alloted.

A company like TATA should not be appointing such indecent and careless personals at this level. i have 5 connections, fortunately only ONE is TATA. please do look into the case and allot me the same number., otherwise advise me never to opt TATA products in future. ANY formalities required can be provided all over again, but such kind of treatment is highly objectionable

regards


Company: Tata Docomo

Country: India

Category: Telecommunications

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