Did an online recharge on an Airtel top up for 225. Recharge failed, instead it converted into Redeem points. The first time I tried to redeem, it was my mistake and I chose Aircel instead of Airtel. This failed and the redeem points got deducted. Second time, tried to recharge again, it still failed, got the redeem points again, tried to redeem it again, this time correctly, but it still failed. I am not able to contact them and even though I submitted a complaint to them nothing has happened so far. I have been charged both times on my card.
Ex Track IDs
CD229366
EC739120
RD736533
RD420775
0 comments