I purchased airtel Prepaid SIM card of Rs.495/- from airtel dealer at Thane. After a week the dealer told me the doccuments submitted by me are rejected by company & I should resubmit the doccuments with clear xerox copies. Again I submitted the new set of xerox copies on 4 th December at their Malad relationship center at Mumbai. I was Promised by their Executive that your mobile service will be resumed within 48 working hours. To my surprise when I enquired on their call center number 9892098920 on 7th December as to why my services are not restored, Iwas told that your number is not at all in existance & they are helpless. My mobile number is 9867876376 & my SIM card number is 8991920706120341111. I hope my services will be restored at the earliest after giving all these details. I request the company to employ trained & proffessional staff at their relationship centers as well as call centers, who should guide the customers in proper way & warm manners.
B.K.Khandeshi.
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