I am being a customer of Airtel-Nasik since last two years. Now I am a customer of Airtel-Mumbai. I have been charged roaming charges when I traveled from Mumbai to Nasik when I tried to inquire about that I have been told that I would be refunded the money within 8 hrs. Let me congratulate Airtel for having one of the best Pathetic call centre service in Mumbai. After spending around 50-60 Rs on the so called free customer care centre calls. Two days are already gone and My roaming charges are still not added to my account. I expect good cooperation from Airtel in future. Otherwise many options are available in the market. But being a loyal customer of Airtel I could expect at least this.
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