I bought an Airtel prepaid SIM on 3rd of October. Paid the dealer for both the SIM and the recharge. Dealer informed me that the SIM will get activated with in few hours, sighting 'so called Server down' problem. I believed him and came out of the shop. I had to go out of the city after that. Now, I'm writing this stuff on Tuesday 6th of October and till now the problem hasn't been restored. Airtel customer care says, the problem is with the dealer and the dealer says that the problem is from Airtel's side.
My friend advised me not to go for Airtel, but i thought they were best in town and went for them. Now, I'm suffering because of that.
My advice to anyone who is buying a SIM card
- Do not leave the premises of the dealer till you get your SIM activated and you are able to make a call
- Do not believe what customer care guys tell you. They are there just to fool you around and nothing else.
Surya
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